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Integrated Justice: An Information Systems Approach to Justice Sector Case Management and Information Sharing

Authors:

Adam Curtis Watson ,

Synergy International Systems, Inc., US
About Adam
Mr. Watson is a Program Manager at Synergy International Systems, Inc.
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Regis Rukundakuvaga,

Inspector General of Courts, Judiciary of Rwanda. Kigali, Rwanda., RW
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Khachatur Matevosyan

Synergy International Systems, Inc., AM
About Khachatur
Mr. Matevosyan is a Project Manager with Synergy International Systems, Inc.
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Abstract

Automated Case Management Systems are still at an early stage of adoption in many developing countries. These are frequently standalone systems implemented with donor financing, and they often fail due to capacity constraints or as a consequence of short-term, project-based funding. But there are examples of developing countries overcoming these pitfalls and producing innovative solutions that surpass government practices in more developed countries. The Integrated Electronic Case Management System (IECMS), developed and implemented by the Ministry of Justice of Rwanda from 2015-2016, is one such innovation. This system has progressed rapidly in its level of adoption and integration between law enforcement, the prosecutor’s office, courts, and corrections. This paper will discuss the key system functionalities and the implementation methodology, including both the benefits and shortcomings of this approach, with the goal of applying lessons learned in future installations. Foremost among the successes of this project were the integrated Sector Wide Approach, the thorough business process re-engineering, and strong ownership by the Rwandan Justice Sector staff. Particularly instructive will be the analysis of the integrated approach, covering five institutions with a single system in less than two years. However, the particular success in this case may not be replicable for governments with a more decentralized approach.
How to Cite: Watson, A.C., Rukundakuvaga, R. & Matevosyan, K., (2017). Integrated Justice: An Information Systems Approach to Justice Sector Case Management and Information Sharing. International Journal for Court Administration. 8(3), pp.1–9. DOI: http://doi.org/10.18352/ijca.233
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Published on 04 Jul 2017.

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